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Get the IT department-level support you need when deploying iOS, OS X, or OS X Server in your organisation. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. AppleCare OS Support - Alliance covers an unlimited number of enterprise-level support incidents across multiple locations for six technical contacts in your organisation and provides one-hour response for priority 1 (server down) issues, 24 x 7. This plan also includes an onsite review by an Apple technical support engineer and assigns a technical account manager to your organisation for one year.
Get the IT department-level support you need when deploying iOS, OS X, or OS X Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues. All three plans provide support for technical issues that require the use of command-line tools for resolution. Whether you have occasional questions or you need assistance on a regular basis, Apple has a plan to fit your requirements. Each plan provides up to one year of coverage.
Depending on the program you select -- Alliance, Preferred, or Select Support -- product features can include unlimited support incidents, up to six designated customer support contacts, one hour response for priority 1 (server down) issues 24/7, an onsite technical review, and more.
Each plan also includes AppleCare Help Desk Support and AppleCare Help Desk Tools. AppleCare Help Desk Support provides each designated contact an unlimited number of support incidents for software installation, launch, and use; hardware and software diagnosis and troubleshooting; and issue isolation for Apple-based solutions. In addition, each of your designated contacts will have access to AppleCare Help Desk Tools, a library of downloadable diagnostics for Mac hardware, and AppleCare Technician Training, the only Apple-developed, Apple-approved online service certification training available.
AppleCare OS Support - Alliance covers an unlimited number of enterprise-level support incidents across multiple locations for six technical contacts in your organization and provides one-hour response for priority 1 (server down) issues, 24 x 7. This plan also includes an onsite review by an Apple technical support engineer and assigns a technical account manager to your organization for one year.
Tuotekuvaus
AppleCare OS Support - Alliance - tekninen tuki - 1 vuosi
Huolto ja tuki
Tekninen tuki
Sisältää huollon
Puhelinneuvonta
Sopimusaika
1 vuosi
Huollon saatavuus
24 tuntia päivässä / 7 päivää viikossa
Generelt
Tyyppi
66 x skalerbar 12 x bitmapped 11 x strekkode
Sisältää huollon
600 ANSI-lumen
Sopimusaika
1 x datakabel
Löydämme tuotteen järjestelmästämme helposti seuraavalla tuotenumerolla
SKU:
D5691ZM/A
Varför upplever jag att exakt samma varor finns med flera olika produktnummer?
Tillverkarna ger ofta ut samma produkter med olika produktnummer, vanligtvis handlar det uteslutet om olika versioner av emballage. T.ex. så kan emballaget målinriktas för olika länder.
Vi försöker på bästa sätt samla varorna, men det kan upplevas som att samma produkter finns med olika produktnummer i vårt system.